- Excellent20,958 reviews on
- Serving Soccer Fans for 20 years
- Over 1 Million Fans Served
Why Choose LFT
Every booking on LiveFootballTickets.com is backed by the strongest guarantee in the secondary ticket market.
It applies in two situations:
- Your tickets don't arrive before the game starts.
- Your tickets are rejected at the stadium entrance.
In either case, we work with the seller first to source replacement tickets at no extra cost. If replacements can't reach you in time, the guarantee kicks in automatically: you receive 100% of what you paid back, plus a 50% credit toward a future booking. That's 150% of what you spent.
For non-arrival, you don't need to do anything. We initiate it from our side. For gate rejection, we need a photo of the rejection at the gate and a rejection letter from the venue as evidence. Full details on the 150% Money Back Guarantee page.
Yes. LiveFootballTickets.com has been operating since 2006, has served over 1 million fans, and holds an Excellent rating on Trustpilot with more than 20,000 verified reviews.
Payments go through industry-standard secure processing, every order is backed by the 150% Money Back Guarantee, and every seller in our network is vetted before they can list. If you've never used us before, our Testimonials page is a good place to look. Independently verified reviews, written by real customers.
20 years. We've been operating since 2006. We work with a vetted network of approved ticket specialists and have served over a million fans in that time. You can read more on our About Us page.
Contact us straight away. To claim under the 150% Money Back Guarantee we need two pieces of evidence: a photo of the rejection at the gate and a rejection letter from the venue.
Where we can, we'll work with the seller to find replacement tickets while you're still at the venue. Where we can't, the guarantee applies: 100% of what you paid back, plus a 50% credit toward a future booking. Most claims are settled within a few business days.
This kind of issue is rare, but the guarantee is there so that if it happens, you're not just made whole, you come out ahead.
Three things stand out:
- The 150% Money Back Guarantee — most secondary marketplaces stop at 100%. We pay back more than you spent if we ever can't deliver.
- Replacement first — when something looks wrong with an order, our first move is working with the seller to source replacement tickets at no extra cost. The guarantee is the backstop, not the first response.
- 20 years of doing this — over 1 million fans served and an Excellent Trustpilot rating, built up over two decades of connecting fans with the right tickets.
Every seller on the platform is part of a vetted network of approved ticket specialists with proven track records. Sellers we've worked with for years, evaluated on their business practices and performance.
The vast majority of orders go through the gate without a hitch. In the rare case something does come up, the 150% Money Back Guarantee covers gate rejection. Contact us with the required evidence (a photo of the rejection and a rejection letter from the venue) and we'll handle it.
On Trustpilot we have more than 20,000 verified reviews and an Excellent rating. Trustpilot independently verifies that every review comes from a real customer who placed an actual order, so what you read is genuine.
You can also see a curated selection of customer stories on our Testimonials page.
Contact us
Still stuck? No worries—we’ve got actual humans for that. If you couldn’t find the answer you were looking for, feel free to reach out to our customer support team.